COVID-19 UPDATE June 12, 2020

As we have seen across the nation, coronavirus and the resulting COVID-19 pandemic can cause serious outbreaks in nursing homes. Many of our residents are elderly and may have medical conditions putting them at a very high risk of becoming sick, or even severely ill, with COVID-19. We know you might be concerned about the spread of this virus and how it may impact us at Raintree Manor. Ensuring residents are cared for in a safe and healthy environment is our first priority.

At this time, we would like to let you know that we have received the results of the COVID 19 testing. All residents and staff tested negative. We are continuing to follow the guidance of the Centers for Disease Control and Prevention (CDC). Our team remains in close contact with the Health Department and we will continue to provide updated information as the situation evolves.

What is happening now

We understand that you are anxious to see your loved ones. We know many of you have heard Governor Lee’s recommendations regarding visitation. We are working closely with the Department of Health and have received guidelines on visitation. At this time we are still restricting visitation, except for specific situations, such as end of life. We have worked very hard to prevent COVID-19 from entering our building. We will continue to work in the same manner. We want to ensure the safety of your loved one as much as you do. We realize how difficult it has been not seeing them. We plan to share our visitation plan with you as soon as possible. Again, visitation remains restricted at this time.

We are limiting resident activities within the facility. Group activities remain suspended. In their place, residents are receiving personalized in-room visits and enjoying other socially distanced activities.

Frequent environmental disinfection work, especially focused on sanitation of hard and often-touched surfaces. Our infection prevention team continues providing frequent education and guidance to all staff and residents.

We are monitoring health care personnel and residents for symptoms. Residents, employees, and critical health care staff continue to be screened daily for fever and other signs of illness. Our goal is to quickly identify ill residents and implement additional infection prevention activities. If ill residents are identified, they will be isolated in their rooms, monitored closely, and asked to wear a mask.

What you can expect through the foreseeable future
Our leadership and staff and the Health Department will continue to work diligently together to ensure that effective infection prevention measures are implemented and maintained. We will also ensure that our staff supplies are well-stocked with personal protective equipment (PPE). We are staying up to date with the CDC recommendations, as they may continue to change.

Raintree Manor is here to ensure the best possible quality of life for those we serve. We know how important it is to remain connected with each other and to express love. Feel free to contact us, by phone or email, to schedule video chats or phone calls with loved ones.

To receive important updates, please make sure we have your current contact information. We also strongly advise you to sign up for our email communication below and to follow us on Facebook. If you want to hear up-to-date information, call our COVID-19 Information Hotline at (844) 413-2825. If you have further questions, please call us on our main line at (913) 668-2011.

Sincerely,
Deborah Beasley, Administrator
Raintree Manor